Question 1

What does DoodleWeb do?

Accepted Answer

DoodleWeb is a Seattle-based digital studio that designs, builds, and continuously improves high-performance websites and web apps. We specialize in Drupal, WordPress, Webflow, Shopify, and custom React builds, plus AI search visibility (AEO/GEO) through our SiteSonar platform. We serve higher education, government, nonprofits, aerospace, healthcare, and growing B2B companies across North America.

Question 2

Where is DoodleWeb located?

Accepted Answer

Our headquarters are in Seattle, WA at Columbia Tower, 701 5th Ave, 42nd Floor, Seattle, WA 98104. We work with clients across the United States and Canada, both remote and on-site.

Question 3

How long has DoodleWeb been in business?

Accepted Answer

Since 2019. We've grown from a small team into a 30-person agency with 120+ clients and 300+ projects shipped, ranging from marketing microsites to multi-year enterprise Drupal migrations.

Question 4

What makes DoodleWeb different from other agencies?

Accepted Answer

We start with your goals, not a template. We push back when something won't work, deliver against measurable outcomes (Core Web Vitals, conversion, AI visibility), and stay invested after launch. Every engagement includes a 90-day post-launch roadmap so results compound instead of decaying.

Question 5

Who owns DoodleWeb and who leads the team?

Accepted Answer

DoodleWeb is an independent, founder-led studio. Our leadership team includes senior engineers, designers, and strategists with 10+ years each in Drupal, WordPress, Shopify, and modern JavaScript ecosystems. Learn more on our About page.

Question 6

How can I contact DoodleWeb?

Accepted Answer

Email info@doodleweb.io, use the contact form, or book a 30-minute discovery call directly through Calendly. We respond to new inquiries within one business day.

Question 7

Does DoodleWeb work with international clients?

Accepted Answer

Yes. Most of our clients are in the United States and Canada, but we've shipped work for teams in the UK, EU, Australia, and India. All engagements are contracted through our US entity.

Question 8

How much does a website cost with DoodleWeb?

Accepted Answer

We work across four bands: brochure sites under $10K, marketing sites around $12K–$25K, CMS rebuilds $25K–$80K, and enterprise platforms $80K–$250K+. We also build faster, lower-cost sites with AI as a Lovable partner. Every project gets a fixed-fee SOW within 48 hours of the discovery call. Full breakdown on our Pricing page.

Question 9

Do you offer payment plans or milestone billing?

Accepted Answer

Yes. Most projects are structured 30/40/30 or 25/50/25 against clear milestones (design sign-off, staging, launch). Maintenance, hosting, and AEO/GEO retainers bill monthly. Enterprise engagements can be structured quarterly.

Question 10

What's included in a DoodleWeb maintenance plan?

Accepted Answer

Core updates, security patching, daily backups, uptime monitoring, performance tuning, minor content updates, and a guaranteed response SLA. Plans start at $1,200/month and scale with site complexity, traffic, and integrations. See the Maintenance Plans page for tiers.

Question 11

Are your quotes fixed-fee or hourly?

Accepted Answer

Both. Design and build projects are always fixed-fee against a signed SOW so you know the number before we start. Ongoing work (retainers, staff aug, small change requests) is billed hourly at published rates, typically $150–$195/hr depending on skill set.

Question 12

What if my scope changes mid-project?

Accepted Answer

Small in-scope tweaks are absorbed. Anything that changes the SOW gets a written change order with cost and timeline impact before we touch it. No surprises on the final invoice.

Question 13

Do you offer discounts for nonprofits or education?

Accepted Answer

Yes. Registered 501(c)(3) nonprofits and accredited higher-education institutions receive preferred pricing and extended payment terms. We also apply grant-friendly billing schedules when needed.

Question 14

How long does a typical DoodleWeb project take?

Accepted Answer

Marketing sites: 6–10 weeks. CMS rebuilds: 10–16 weeks. Enterprise platforms and migrations: 16–32 weeks. AEO/GEO Phase 1 foundation: 4–6 weeks. Every proposal includes a milestone-based timeline with 30/60/90-day checkpoints.

Question 15

What is DoodleWeb's design and build process?

Accepted Answer

Six phases: (1) Discover — goals, audience, audit; (2) Strategize — roadmap, IA, tech stack; (3) Design — visual direction and interactive prototypes; (4) Develop — build in tight loops with weekly demos; (5) Launch — QA, accessibility pass, deployment, training; (6) Support — post-launch measurement and iteration.

Question 16

Will I have direct access to the team doing the work?

Accepted Answer

Yes. You get a shared Slack or Teams channel with the engineers, designers, and PM on your project. No account managers playing telephone.

Question 17

How do you handle discovery and quoting?

Accepted Answer

A 30–45 minute discovery call, followed within 48 hours by a written scope-of-work, fixed fee, milestone timeline, and payment schedule. Nothing starts without a signed SOW and a kickoff call.

Question 18

What deliverables can I expect during a project?

Accepted Answer

Weekly demos, a shared Figma file, a staging URL from week two, sprint notes, and a running risk log. At launch you get documentation, training videos, admin walkthroughs, and a 30/60/90-day support plan.

Question 19

How do you measure whether a project succeeded?

Accepted Answer

We baseline before we start (traffic, Core Web Vitals, conversion, AI citation share) and re-measure at 30/60/90 days after launch. Every engagement ties to a business outcome — pipeline, applications, donations, or organic visibility — not vanity metrics.

Question 20

What CMS platforms does DoodleWeb specialize in?

Accepted Answer

Drupal (Acquia Certified Bronze Partner), WordPress (WP Engine Advanced Partner), Shopify (Shopify Partner, ecommerce and Plus), and Webflow. We recommend the platform that fits your team, budget, and content model — not the one easiest to sell.

Question 21

Can DoodleWeb build custom web applications?

Accepted Answer

Yes. We build production React and Next.js apps, TanStack Start apps, and Node/TypeScript backends on Supabase, PostgreSQL, and serverless runtimes. Recent work includes SaaS dashboards, member portals, and integration middleware.

Question 22

Does DoodleWeb build mobile apps?

Accepted Answer

Yes. Cross-platform apps in React Native, and native iOS/Android when the use case demands it (offline-first, deep hardware integration, high-frequency payments). Most B2B and content apps run beautifully in React Native.

Question 23

What is AEO and GEO?

Accepted Answer

Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) are the practices of getting cited inside AI answers on ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews. It's the new SEO. We audit your site for AI crawlers, restructure content for answer extraction, and track your visibility across the major LLMs weekly through SiteSonar.

Question 24

What is SiteSonar?

Accepted Answer

SiteSonar is our proprietary AI visibility platform. It monitors how your brand appears across ChatGPT, Perplexity, Gemini, Claude, and AI Overviews, tracks citation share against competitors, and surfaces the exact pages, prompts, and gaps that need attention. It ships as a service inside every AEO/GEO engagement.

Question 25

Do you handle hosting and DevOps?

Accepted Answer

Yes. We deploy on WP Engine, Acquia, Pantheon, Kinsta, Cloudflare, Vercel, and AWS. We can manage the hosting relationship, set up CI/CD, IaC, staging pipelines, and 24/7 monitoring, or hand it clean to your internal team.

Question 26

Are DoodleWeb sites built for performance and Core Web Vitals?

Accepted Answer

Every launch targets green Core Web Vitals (LCP <2.5s, INP <200ms, CLS <0.1) on real-user data, not just Lighthouse. We use edge caching, image optimization, code-splitting, and server-side rendering where it moves the needle.

Question 27

Can you integrate with our CRM, ERP, or marketing stack?

Accepted Answer

Yes. We regularly integrate HubSpot, Salesforce, Marketo, Mailchimp, Constant Contact, Slate, Workday, NetSuite, Stripe, and custom APIs. We're a HubSpot Certified Partner.

Question 28

Why does AI search visibility matter now?

Accepted Answer

Roughly 60% of Google searches now end without a click, and buyers are increasingly starting research in ChatGPT and Perplexity. If your brand isn't cited inside AI answers, you're invisible for a growing share of high-intent queries. AEO/GEO addresses this directly.

Question 29

How is AEO different from traditional SEO?

Accepted Answer

SEO optimizes for keyword rankings and click-through from a results page. AEO optimizes for citation and inclusion inside AI-generated answers. That requires different content structure (question-shaped H2s, factual density, schema), different technical signals (crawlability for GPTBot/ClaudeBot/PerplexityBot, llms.txt), and different measurement (share of voice inside LLM outputs).

Question 30

How do you measure AI visibility?

Accepted Answer

SiteSonar runs weekly probes of ChatGPT, Perplexity, Gemini, Claude, and AI Overviews on your priority prompts. We track citation frequency, citation position, sentiment, competitor share, and prompt coverage. You see the exact answers, the URLs cited, and the gaps.

Question 31

How long before AEO work shows results?

Accepted Answer

First citations typically appear in 4–8 weeks. Meaningful share-of-voice movement takes 90–120 days. LLM training and retrieval cycles are slower and less predictable than Google's, which is why we ship in monthly cycles.

Question 32

Do you optimize for ChatGPT, Perplexity, Gemini, and Claude specifically?

Accepted Answer

Yes — each has different retrieval behavior. ChatGPT leans on Bing and its retrieval index. Perplexity crawls live and cites heavily. Gemini blends Google's index with Overviews. Claude relies on a smaller citation set. We tune content, schema, and off-site signals for each.

Question 33

What content should we write to get cited by AI?

Accepted Answer

Question-shaped H2s, direct answers in the first 40 words of each section, structured facts (numbers, dates, sources), FAQPage schema, comparison tables, and clear entity definitions. We provide a content playbook and can either train your team or produce content in-house.

Question 34

Do DoodleWeb sites meet WCAG 2.2 AA?

Accepted Answer

Yes. Every site we ship is designed and tested to WCAG 2.2 Level AA. We run automated audits (axe, Lighthouse), manual keyboard and screen-reader testing (NVDA, VoiceOver, JAWS), and color-contrast validation before launch.

Question 35

Can DoodleWeb audit an existing site for accessibility?

Accepted Answer

Yes. We offer standalone accessibility audits ($4,500–$18,000 depending on site size) covering WCAG 2.2 AA, Section 508, AODA, and EN 301 549. Deliverables include a prioritized remediation roadmap, code-level fixes, and optional VPAT/ACR.

Question 36

Do you issue VPATs or ACRs?

Accepted Answer

Yes. We author VPAT 2.5 Rev 508 and WCAG 2.2 conformance reports for products and websites. Higher ed, government, and enterprise procurement teams use these for RFP responses.

Question 37

What's the difference between an audit and remediation?

Accepted Answer

An audit identifies and documents issues. Remediation actually fixes them in code and content. We can do either or both. Remediation is billed hourly ($150–$195/hr) or as a fixed sprint depending on scope.

Question 38

Have you done accessibility work for real clients we can reference?

Accepted Answer

Yes. Recent accessibility engagements include George Brown College (AODA and WCAG 2.2 AA remediation), Trinity Western University, and Ursa Major. Case studies are on the Work page.

Question 39

Do you offer accessibility monitoring after launch?

Accepted Answer

Yes. Monthly monitoring starts at $1,200/month and includes automated scans, quarterly manual audits, remediation of new issues, and a compliance dashboard.

Question 40

What industries does DoodleWeb serve?

Accepted Answer

Higher education (colleges and universities), government and public sector, nonprofits and NGOs, healthcare and life sciences, aerospace and defense, professional services, SaaS and B2B tech, and DTC retail on Shopify.

Question 41

Do you have experience with higher education websites?

Accepted Answer

Yes — extensive. We've shipped Drupal builds, migrations, and AI visibility programs for colleges and universities across the US and Canada, including George Brown College and Trinity Western University. See our Higher Ed cluster and case studies.

Question 42

Do you work with government agencies?

Accepted Answer

Yes. We build for municipal, state, and federal-adjacent agencies with a focus on Drupal, Section 508 and WCAG 2.2 AA compliance, plain-language content, and FedRAMP-adjacent hosting when required.

Question 43

Can DoodleWeb help nonprofit fundraising websites?

Accepted Answer

Yes. We design donation-optimized nonprofit sites with recurring giving, campaign pages, donor portals, and integrations to CRMs like Salesforce NPSP, Bloomerang, and Raiser's Edge. See our nonprofit blog cluster for benchmarks and tactics.

Question 44

Do you build ecommerce sites on Shopify?

Accepted Answer

Yes. As a Shopify Partner we build Shopify and Shopify Plus stores, custom themes, headless commerce on Hydrogen, and integrations with ERPs, subscription apps, and fulfillment. See our Shopify Plus Partner page.

Question 45

Is DoodleWeb an Acquia partner?

Accepted Answer

Yes. We are an Acquia Certified Bronze Partner with community-level partnership status and multiple Acquia-certified Drupal developers on staff. See our Drupal Certified Partner page.

Question 46

Is DoodleWeb a WP Engine partner?

Accepted Answer

Yes. We are a WP Engine Advanced Partner, which includes priority support, migration tooling, and preferred pricing we pass through to clients.

Question 47

Is DoodleWeb a HubSpot partner?

Accepted Answer

Yes. We're a HubSpot Certified Partner and build HubSpot CMS sites, custom modules, and CRM integrations. See our HubSpot Partner page.

Question 48

Is DoodleWeb a Shopify partner?

Accepted Answer

Yes. We're a Shopify Partner working across Shopify, Shopify Plus, and Hydrogen. See our Shopify Plus Partner page.

Question 49

Does DoodleWeb build with AI tools like Lovable?

Accepted Answer

Yes. We're a Lovable partner and use AI-native tooling to ship faster, lower-cost sites when the scope fits. This is especially useful for brochure sites, prototypes, and internal tools.

Question 50

How do we start a project with DoodleWeb?

Accepted Answer

Book a 30-minute discovery call through Calendly or send a note to info@doodleweb.io. You'll get a written scope, fixed fee, and timeline within 48 hours.

Question 51

Do you sign NDAs?

Accepted Answer

Yes. Standard mutual NDAs before discovery when required. For government, healthcare, and aerospace we sign your paper.

Question 52

Who owns the code and design after launch?

Accepted Answer

You do. Every SOW transfers full IP ownership of design files, source code, and content to the client on final payment. No lock-in, no license fees on your own site.

Question 53

Can DoodleWeb augment our in-house team?

Accepted Answer

Yes. We offer staff-augmentation retainers with Drupal, WordPress, Shopify, React, and design specialists embedded in your sprints. Minimum 3-month engagements, invoiced monthly.

Question 54

What time zones does DoodleWeb work in?

Accepted Answer

Our core hours are 9am–6pm Pacific, with team coverage across US Eastern and India Standard Time. That gives most North American clients same-day turnaround and effectively follow-the-sun coverage for active projects.

Question 55

What happens after a DoodleWeb site launches?

Accepted Answer

Handoff includes training, video walkthroughs, documentation, admin credentials, and a 30/60/90-day support plan. Most clients continue on a monthly retainer for updates, optimization, AEO/GEO, and new features.

Question 56

What is DoodleWeb's response time for support?

Accepted Answer

Same business day for maintenance-plan clients, within 24 hours for other active clients, and within one business day for new inquiries. Emergency SLAs are defined per maintenance tier.

Question 57

What if the site breaks at 2am?

Accepted Answer

Maintenance-plan clients on Priority and Enterprise tiers have 24/7 emergency response with on-call engineers. Uptime monitoring alerts us before most clients notice. Standard tiers get next-business-day response.

Question 58

Do you handle security patching and updates?

Accepted Answer

Yes. Every maintenance plan includes CMS core, plugin, module, and theme updates, tested in staging before pushing to production. Critical security patches are applied out-of-band, typically within 24 hours of disclosure.

Question 59

Can you take over a site another agency built?

Accepted Answer

Yes. Site takeovers are common. We start with a technical, security, and accessibility audit, document what exists, stabilize anything urgent, then move you onto a maintenance plan. Discovery for a takeover is typically 1–2 weeks.

Everything You Need to Know About DoodleWeb

Still have questions?

Everything You Need to Know About DoodleWeb

GeneralWhat does DoodleWeb do?

GeneralWhere is DoodleWeb located?

GeneralHow long has DoodleWeb been in business?

GeneralWhat makes DoodleWeb different from other agencies?

GeneralWho owns DoodleWeb and who leads the team?

GeneralHow can I contact DoodleWeb?

GeneralDoes DoodleWeb work with international clients?

PricingHow much does a website cost with DoodleWeb?

PricingDo you offer payment plans or milestone billing?

PricingWhat's included in a DoodleWeb maintenance plan?

PricingAre your quotes fixed-fee or hourly?

PricingWhat if my scope changes mid-project?

PricingDo you offer discounts for nonprofits or education?

ProcessHow long does a typical DoodleWeb project take?

ProcessWhat is DoodleWeb's design and build process?

ProcessWill I have direct access to the team doing the work?

ProcessHow do you handle discovery and quoting?

ProcessWhat deliverables can I expect during a project?

ProcessHow do you measure whether a project succeeded?

TechnologyWhat CMS platforms does DoodleWeb specialize in?

TechnologyCan DoodleWeb build custom web applications?

TechnologyDoes DoodleWeb build mobile apps?

TechnologyWhat is AEO and GEO?

TechnologyWhat is SiteSonar?

TechnologyDo you handle hosting and DevOps?

TechnologyAre DoodleWeb sites built for performance and Core Web Vitals?

TechnologyCan you integrate with our CRM, ERP, or marketing stack?

AEO & GEOWhy does AI search visibility matter now?

AEO & GEOHow is AEO different from traditional SEO?

AEO & GEOHow do you measure AI visibility?

AEO & GEOHow long before AEO work shows results?

AEO & GEODo you optimize for ChatGPT, Perplexity, Gemini, and Claude specifically?

AEO & GEOWhat content should we write to get cited by AI?

AccessibilityDo DoodleWeb sites meet WCAG 2.2 AA?

AccessibilityCan DoodleWeb audit an existing site for accessibility?

AccessibilityDo you issue VPATs or ACRs?

AccessibilityWhat's the difference between an audit and remediation?

AccessibilityHave you done accessibility work for real clients we can reference?

AccessibilityDo you offer accessibility monitoring after launch?

IndustriesWhat industries does DoodleWeb serve?

IndustriesDo you have experience with higher education websites?

IndustriesDo you work with government agencies?

IndustriesCan DoodleWeb help nonprofit fundraising websites?

IndustriesDo you build ecommerce sites on Shopify?

PartnershipsIs DoodleWeb an Acquia partner?

PartnershipsIs DoodleWeb a WP Engine partner?

PartnershipsIs DoodleWeb a HubSpot partner?

PartnershipsIs DoodleWeb a Shopify partner?

PartnershipsDoes DoodleWeb build with AI tools like Lovable?

Working TogetherHow do we start a project with DoodleWeb?

Working TogetherDo you sign NDAs?

Working TogetherWho owns the code and design after launch?

Working TogetherCan DoodleWeb augment our in-house team?

Working TogetherWhat time zones does DoodleWeb work in?

SupportWhat happens after a DoodleWeb site launches?

SupportWhat is DoodleWeb's response time for support?

SupportWhat if the site breaks at 2am?

SupportDo you handle security patching and updates?

SupportCan you take over a site another agency built?

Still have questions?