Question 1

What does DoodleWeb do?

Accepted Answer

We're a full-service digital agency in Seattle, specializing in web design, development, rebranding, and AI search optimization. We work in WordPress, Drupal, Shopify, Webflow, React, and React Native, and we partner with universities, governments, aerospace firms, and growing brands.

Question 2

Where are you located?

Accepted Answer

Our headquarters are in Seattle, WA (Columbia Tower, 701 5th Ave 42nd Floor). We work with clients across North America, both remote and on-site.

Question 3

How long has DoodleWeb been around?

Accepted Answer

Since 2019. We've grown from a small team to a 30-person agency with 120+ clients and 300+ projects shipped.

Question 4

What makes DoodleWeb different from other agencies?

Accepted Answer

We start with your goals, not a template. We push back when something won't work, deliver against measurable outcomes, and stay invested after launch. Our clients get a partner, not a vendor.

Question 5

How much does a website cost?

Accepted Answer

It depends on scope and complexity. Marketing sites typically run $15k to $50k. Custom platforms with CMS and integrations run $50k to $200k+. We give a transparent quote within 48 hours of a discovery call. We price by value (Execution, Expertise, Access, Transformation tiers), not by hours.

Question 6

Do you offer payment plans?

Accepted Answer

Yes. We typically structure projects in milestones with 30/40/30 or 25/50/25 payment splits. For ongoing maintenance and AEO/GEO retainers, we bill monthly.

Question 7

What's included in your maintenance plans?

Accepted Answer

Updates, backups, security monitoring, performance optimization, content updates, and a guaranteed response time. Plans start at $500/month and scale based on site complexity. See pricing details on our Plan and Pricing page.

Question 8

How long does a typical project take?

Accepted Answer

Marketing sites: 6 to 10 weeks. Custom platforms: 12 to 24 weeks. AEO/GEO foundation work: 4 to 6 weeks for Phase 1. We'll give you a detailed timeline in the proposal, with milestones at 30, 60, and 90 days.

Question 9

What's your design and build process?

Accepted Answer

Six phases: Discover (goals and audience), Strategize (roadmap and tech stack), Design (visual direction and prototypes), Develop (build with your input throughout), Launch (QA, deployment, training), Support (post-launch optimization and care).

Question 10

Will I have direct access to the team?

Accepted Answer

Yes. You'll have a Slack channel or shared workspace with the people doing the work. No account managers playing telephone with engineers.

Question 11

What CMS platforms do you specialize in?

Accepted Answer

Drupal (we're a Certified Bronze Partner with Acquia community-level partnership), WordPress (WP Engine Advanced Partner), Shopify, and Webflow. We pick the platform that fits your team and goals, not the one we want to sell you.

Question 12

Can you build mobile apps?

Accepted Answer

Yes. We build cross-platform mobile apps with React Native, plus native iOS and Android when the use case requires it. Most B2B and content apps work great in React Native.

Question 13

What is AEO and GEO?

Accepted Answer

Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) are how you get visible in ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews. It's the new SEO. We audit your site for AI crawlers, restructure content for answer extraction, and track your visibility across all the major LLMs.

Question 14

Do you handle hosting?

Accepted Answer

We can. We work with WP Engine, Acquia, Pantheon, Kinsta, Cloudflare, and AWS. We'll recommend hosting based on your traffic, budget, and compliance needs, and manage the relationship if you'd like.

Question 15

What happens after the site launches?

Accepted Answer

We hand off training, documentation, and a support agreement. Most clients keep us on a monthly retainer for updates, optimization, and new features. The work doesn't stop at launch.

Question 16

What's your response time?

Accepted Answer

Same business day for active clients. Within 24 hours for new inquiries. For maintenance plan clients, we have specific SLAs depending on tier.

Question 17

What if something breaks at 2 AM?

Accepted Answer

Maintenance plan clients have emergency response SLAs. For others, we monitor uptime and act on issues during business hours, with on-call escalation for critical clients (government, healthcare, financial services).

Everything You Need to Know About DoodleWeb

Still have questions?

Everything You Need to Know About DoodleWeb

GeneralWhat does DoodleWeb do?

GeneralWhere are you located?

GeneralHow long has DoodleWeb been around?

GeneralWhat makes DoodleWeb different from other agencies?

PricingHow much does a website cost?

PricingDo you offer payment plans?

PricingWhat's included in your maintenance plans?

ProcessHow long does a typical project take?

ProcessWhat's your design and build process?

ProcessWill I have direct access to the team?

TechnologyWhat CMS platforms do you specialize in?

TechnologyCan you build mobile apps?

TechnologyWhat is AEO and GEO?

TechnologyDo you handle hosting?

SupportWhat happens after the site launches?

SupportWhat's your response time?

SupportWhat if something breaks at 2 AM?

Still have questions?