Colleges should prioritize asking web partners about their experience with relevant platforms, project management methodologies, budget adherence, timeline assurance, and support after launch to ensure a successful collaboration.
What experience do you have working with higher education institutions?
Higher education institutions need web partners who truly understand their unique challenges and goals. Asking about past experiences with similar projects can provide valuable insights into the partner’s capability to deliver tailored solutions.
Which platforms do you specialize in for website development?
It's vital to know what platforms the web partner specializes in. Whether it's WordPress, Drupal, Webflow, or another option, alignment with your institution’s needs—such as scalability and accessibility—is key for ensuring long-term success. Diverse expertise in various platforms can also indicate a flexible and comprehensive service.
How do you ensure projects are completed on time and within budget?
Understanding the project management strategies employed by a web partner can help colleges set realistic expectations. Inquire about their processes for resource allocation, timeline tracking, and budget management to ensure they can maintain control over project deadlines and finances.
What support do you provide after the website is launched?
Post-launch support can be crucial for any institution. Ask your potential web partner about their training programs, ongoing maintenance options, and support systems. A good partner will ensure your team is equipped to manage the new website effectively.
Can you describe your approach to accessibility and compliance?
Accessibility is a must for higher education websites. Verify your web partner’s knowledge of WCAG 2.1 AA standards and Section 508 compliance. Engaging a partner who prioritizes accessibility ensures your content is accessible to all users, including people with disabilities.
What kind of content migration services do you offer?
When transitioning to a new website, content migration is crucial. Inquire about your partner's approach to migrating existing content from your legacy CMS. Understanding their methods for ensuring data integrity and SEO preservation will help mitigate risks during the transition phase.
How will you measure success after the launch?
Measuring the effectiveness of a new website can depend on specific metrics. Discuss with your partner how they define success and what KPIs they will track post-launch, such as user engagement, site traffic, and lead generation, ensuring ongoing alignment with your institution’s goals.
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